GTBank has been my main bank for years, and I like how smooth their mobile app and internet banking is. Transfers go fast, and I rarely have issues with card payments or alerts. The *737 code* also makes things quick and easy, even without data.
But their customer service can be frustrating. Sometimes, when there's a failed transaction or a dispute, it takes too long to get feedback. You’ll call, and they’ll keep you waiting or ask you to go to the branch.
Overall, GTBank is good for everyday banking, but they seriously need to improve how they handle complaints and support.
