I am not actually their customer, but the experience I had with them during the no cash era made me love the bank.
They were the only bank in the whole of Akure as at that time that tried their best in giving out cash, not only to their customers but also to those who are not.
They were so organised and there were no calamity recorded in their bank then.
They give out strict instructions to enhance smooth running of withdrawal and they stand by the instructions