I have been very disappointed with GTBank recently. For the past week, I noticed that they have been deducting 5 Naira from my account every single day without any clear explanation. This went on consecutively for several days, and it is completely unacceptable. Even though 5 Naira might seem small, these deductions add up, and they directly affected the plans I had for the money I kept in that account.
As a customer, I expect transparency and fairness, not random charges that eat into my balance without warning. This is not a good practice at all, and it makes me question the reliability of keeping my funds with GTBank. A reputable bank should never engage in such conduct. If this continues, it will drive customers away. I sincerely hope they review this kind of behavior because it reflects poorly on their brand