Jumia

3.8
3.8 from 64 Reviews and Ratings
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Average Rating

3.8

/
5

64 Reviews

5 Star
33%
4 Star
30%
3 Star
23%
2 Star
11%
1 Star
3%

All Reviews

Filter Reviews

Review Time

Mr Oliver Okenna Ekeh
Wonderful

My order wasn't delayed. I got exactly what I ordered. The product is durable and the customer service was excellent.

5
Date of experience: Jun 12, 2025
It's convenient

What I enjoy about Jumia is the convenience. I don’t need to go to the market; I just order and wait for delivery. They also allow payment on delivery which makes me feel safe. Sometimes they cancel orders when the item is out of stock, but apart from that, I’m satisfied with their service.

4
Date of experience: Aug 19, 2025
App is easy to use

Jumia has really helped me a lot. I bought my phone and some home items there and they were all original. I like that they show different sellers so I can compare prices. The app is easy to use, though some products don’t always look exactly like the picture.

4
Date of experience: Aug 19, 2025
They delivered on time

I ordered shoes from Jumia, and they delivered to my doorstep on time. The product looked exactly like the picture.

5
Date of experience: Aug 17, 2025
They deliver it right to my doorstep

I like shopping on Jumia because I can find almost anything I need, from clothes to electronics and they deliver it right to my doorstep.

5
Date of experience: Aug 14, 2025
Keep to date

My order came jumia, they sent in according to what I ordered for, the colour and side is same and they keep to date...
Nice one

5
Date of experience: Aug 05, 2025
Keep to date
Nice product

The small mini clippers I ordered was delivered within the agreement time, same colour,same shape...kudos to them

5
Date of experience: Aug 04, 2025
Nice product
Jumia app is easy to navigate

I love the app, it is clean, easy to navigate, and packed with options. Plus, their JumiaPay system is smooth and useful for other bills especially when I want to pay for airtime, electricity, and cable. They’ve nailed the idea of a digital shopping hub so perfectly.

4
Date of experience: Jul 10, 2025
Read thoroughly before purchase, not everything looks as it is

Jumia sometimes doesn't put the image of the goods they advertise especially phone accessories like phone pack, so you have to read thoroughly before making a purchase so you won't buy redmi product for 5800 thinking it's black Friday sales and they deliver the phone pack to you

3
Date of experience: May 20, 2025
Jumia sells good products

I other 3 items from jumia, a bag, ring light and wrist watch
It was deliver after 10 days and it's a good product I love it😘
I rate them 4 stars because it take time lol, can't wait for the product

4
Date of experience: Aug 03, 2025

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