MoniePoint has a growing presence and seems promising in terms of digital financial services. However, one thing I find confusing is why they assign multiple account numbers when you open just one account. It creates unnecessary complications and makes it harder to know which account to use for transactions.
I once sent money to someone, and when it didn’t reflect, I asked for their statement of account, only to discover multiple account numbers linked to the same name. This kind of inconsistency can easily lead to failed or delayed transactions. I believe the process should be simplified to avoid confusion, especially for new users.
