Review of Moniepoint
MoniePoint has a growing presence and seems promising in terms of digital financial services. However, one thing I find confusing is why they assign multiple account numbers when you open just one account. It creates unnecessary complications and makes it harder to know which account to use for transactions.
I once sent money to someone, and when it didn’t reflect, I asked for their statement of account, only to discover multiple account numbers linked to the same name. This kind of inconsistency can easily lead to failed or delayed transactions. I believe the process should be simplified to avoid confusion, especially for new users.
Review of Samsung
I’ve always loved Samsung phones for their sleek design, performance, and reliable features especially the graphics and their amoled screen product (gorilla screen). They really do deliver a premium experience. However, I have mixed feelings because of the cost of repairs, especially screen replacements.
I own a Samsung S10, and unfortunately, when the screen got damaged, the cost of fixing it was so high that I couldn’t afford to repair it. It’s disappointing that such a great device can become unusable just because repairs are too expensive. This has made me cautious about continuing with the brand despite how much I enjoy the product.
Review of DStv Nigeria
Initially, I was really pleased with how easy it is to pay for DSTV subscriptions using my phone—no need to visit their office, which was very convenient. However, my most recent experience was quite disappointing. I made a payment through my bank app, the money was deducted, but the subscription didn’t activate.
Despite several calls to customer care, the issue was never resolved, and I wasn’t refunded. In the end, I had no choice but to go to the DSTV office and make another payment just to get my service restored. It was frustrating and completely defeated the purpose of the digital convenience they promote.
Review of Benin Electricity Distribution
I had a frustrating experience with BEDC. I purchased a meter through a NEPA official and paid to have it properly mapped to my residence. For two years, I continued making payments, believing everything was in order. To my surprise, my electricity was disconnected, and I was told I had been paying to a different branch all along. I was asked to pay again for the meter to be remapped correctly—something I had already done.
This situation was not only stressful but also unfair, as I ended up paying twice for the same service due to no fault of mine. BEDC needs to improve their internal coordination and ensure customers don’t suffer for mistakes they didn’t make.
