Review Time
MTN was and is still my main sim
i have been using it for the past 15 years and i have no plans to stop using it any moment soon. I enjoyed their network, the wide coverage and how i could easily browse using the network.
They should consider reducing their data rate sha
MTN network in Oda Town used to be good for both calling and browsing before,but all of a sudden it stopped working for browsing during the day only in the night that less people are making use of the network,It will just be rolling rolling. I hope something can be done to this on time maybe by building more mask in oda town.
You guys delay a whole lot sending OTP just to log in. it never comes. Fix that let me access my data. I've reinstalled the app several times like this directed and its still the same thing. I've not been able to use the app since the 13th of January 2025. This is beyond frustrating. What can I do at this point? It's more than a month and this issue hasn't been fixed. I still cannot log in to my MTN app
The app has been decent for a while, but each update just keeps making it difficult to use.
Previously, I could stay logged in for a while before having to re-authenticate myself. With the latest update, I have to sign back in every time I want to use the app.
This would not have been an issue if the sign in experience was always successful, but for days I wasn't able to sign back in as the token being received just fails to work, thereby essentially logging me out of managing my linked numbers on devices that are not in a phone
MTN is my go to for clear calls and internet use.
But trying to reach their customer care can be exhausting. I once got stuck in a billing issue and waited forever to get it resolved. Please, improve support response, MTN. you're too big for delays like this.
Also, I don't know why we don't receive bonuses when we purchase airtime again.
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