Review Time
Samsung products are considered one of the best products in the whole world. But my problem with Samsung is the phone's parts especially the screen when it develops fault. The last Samsung I used, I bought it in 2024 and by December of 2024, it fell from my hand and the screen cracked. I took it to an engineer and he asked me to pay half of the money I bought the phone itself. I hurriedly went back home without doing it. I later sold the phone this year to the same engineer and added money to it to get Redmi A3 pro that I'm using now.
I have been using the Samsung S10 for some time now, and I genuinely expected better quality from a flagship device. Out of nowhere, the screen started developing multiple lines across the display. This happened without any form of impact, no drops, no collisions, and absolutely no exposure to water or moisture. I have always handled this phone with extreme care, so there is no reason why this should be happening.
It is very disappointing that a device in this price range and category can develop such a serious issue without any physical damage. The lines make the display look horrible and interfere with the overall experience of using the phone. I have read that this is not an isolated problem, which makes it even more concerning for anyone planning to buy this model. For a brand like Samsung, this level of durability and quality control is unacceptable.
If you’re considering getting the S10, think twice. A premium phone should not fail like this after normal usage. This experience has completely changed my perception of Samsung devices.
I’ve always loved Samsung phones for their sleek design, performance, and reliable features especially the graphics and their amoled screen product (gorilla screen). They really do deliver a premium experience. However, I have mixed feelings because of the cost of repairs, especially screen replacements.
I own a Samsung S10, and unfortunately, when the screen got damaged, the cost of fixing it was so high that I couldn’t afford to repair it. It’s disappointing that such a great device can become unusable just because repairs are too expensive. This has made me cautious about continuing with the brand despite how much I enjoy the product.
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