Review Time
I’ve used Speedaf Nigeria several times, and overall, my experience has been mixed. On the positive side, they offer affordable delivery rates and cover a wide range of locations, which makes them convenient for sending packages across Nigeria. I also appreciate that they provide tracking numbers, though updates are not always consistent or accurate.
However, one major issue I’ve faced is delayed deliveries—even when a parcel is marked “out for delivery,” it sometimes arrives days later. Their customer service also needs improvement, as it’s often hard to reach someone for real-time help, and responses are sometimes slow or unclear. In some cases, I received no tracking updates at all, which can be stressful when you’re waiting on an important delivery.
Despite these challenges, I still use Speedaf occasionally because of their affordability and reach, but they need to work on timeliness, tracking accuracy, and better communication to build more trust with users like me.
Fast delivery: The package arrived within 24 hours, which was impressive.
- Friendly staff: The customer support team was helpful and responsive.
- Easy tracking: I could track my package in real-time, which gave me peace of mind
- Communication issues: There were some delays in updates on the tracking system.
- Package handling: The package was a bit damaged during packaging
I used Speedaf logistics last month and am very impressed,very swift and customer feedback.
My phone delivery was to come through Speedaf logistics but it took a long while before the company I bought from sent it to Speedaf plus I was not in Akure so when I received their calls that my good has arrived ,I told them that someone will come on my behalf.
They accepted and the person got my package in no time at his house junction
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International express logistics company operating in Nigeria
