Review Time
I have used wema bank before, the app is not always stable, most times if I want to make transfers, either the app doesn't respond or the transfer fails. One time I tried to call customer service, they put me on hold for more 20mins, I had to end the call.
Wema Bank’s ALAT app is cool—easy to use, fast with transfers. I like how simple things are. But sometimes the app just freezes or acts slow, and customer care doesn’t always respond quickly. Nothing too crazy, but it gets annoying. Overall, they’re trying. Not the best out there, but not the worst either. 3.5 stars from me—solid, just needs some polishing.
I started using Wema Bank early this year.. I opened it because my mum is using it and I do help her operate her mobile app Alart. I love it functions.. How fast it is. I got interested in the bank and I opened an account with them.. Haven't had any issue with them since then..and I so much love the Alart mobile app... One of the best Mobile app so far.
Though Out of all the Digital bank in Nigeria, Alart is still the among the best since have been using it. But it innovation and interface haven't kept up with online banks like Opay for example.... The App do lag sometimes
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