RICHARD Awodeyi

Reviews

Review of Airtel Nigeria

Successful data without crediting my balance

Airtel should try and give a proper information anytime they have new rules and regulations regarding their business.
How on earth do I explain that I did data worth of 3 thousand, I got the message for the purchase and I was not credited, I tried reaching out to them by going to their office that is located opposite first Baptist Church at Akure, they could not give a clear description of what happened, they kept telling me they are sending mail to their headquarters and are yet to receive mail from there
I got tired of visiting their office after like my 5th visit,of wasted transport, wasted time with no result.
I was pained because, I was robbed of my money, my precious time.
I actually needed the data as at then to join a virtual interview and I could not

1
Date of experience: Jan 15, 2025

Review of Benin Electricity Distribution

High tarrif plan poor customer service

It seems these people had channelled their energy of outrageous bill for those without meter to the people using prepaid meter now.
I think the way they calculate their VAT should be made known to the general public and then we be the judge if it's justifiable or not.
For instance, when I recharge #6500 card on it, myself with my neighbor could barely use it for 1 week before the thing would be exhausted, and this is a scenario whereby we are not always at home during the day as we will out at work, we only use this at night and yet it gets finished in a short while.
The most annoying part is the customers service, they would address someone as if we are not paying for the services we are using, they so much have bad mouth, and still would not attend to cases presented to them

2
Date of experience: Mar 31, 2025

Review of Glo

Affordable data rate plus poor network

I stay at Oba Adesida, Akure and I discovered that anything around 10 am to 12pm, their network is always bad for browsing, you can hardly access even their app, to see how bad their network is.
But every other time, I get to use the network very well plus the fact that they have affordable data rate.

3
Date of experience: Jun 10, 2025

Review of Access Bank

Faulty ATM card

It's been 5 years I've been using Access bank and I can say, not a single time that I enjoyed their services.
I do not get to receive debit alerts, and even credit alerts are once in a while.
The way my money is being deducted is not from here, I am being debited unnecessarily.
Recently,I even noticed that my Atm does not work on any ATM stand, not even on access ATM stand, unless I withdraw from POS stands, this is causing me to spend extra on pos charges, whereas, there is a branch near my office at alagbaka, that I could have withdrawn from the ATM stand.
I have complained severally to their customer care and nothing has been done till now

2
Date of experience: Apr 10, 2024

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