Palmpay

3
3 from 49 Reviews and Ratings
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Average Rating

3

/
5

49 Reviews

5 Star
24%
4 Star
22%
3 Star
22%
2 Star
13%
1 Star
18%

Filtered Reviews

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Review Time

Strange error login

I've totally had a good experience with Palmpay with their seamless, endless and generous points and I think that's good for one of the best fintech app but for an app I've enjoying for almost 2yrs running and just 10 mins ago, I can't seem to log in, it's giving so many error messages. This is the first time I'm experiencing this and I sorta see it strangely. I plan to use the monies that are there this morning but I can't access my money, please fix up.

4
Date of experience: Jul 20, 2025
Quick loans, smooth mobile transactions.

PalmPay helps me with quick loans when I'm low on cash. Fast, reliable, and perfect for airtime, data, and transactions.

5
Date of experience: Jul 17, 2025
Unwanted spam call

This is a great to substitute with banks for smaller amount of transactions. Transfers are fast and airtime top ups comes with little bonuses but my problem with this app is that they have a lot of spam numbers that wouldn't allow one focus with their daily activities, I've blocked not less than 8 numbers so far. It's just really annoying to be honest.

3
Date of experience: Nov 30, 2024
Palmpay generates too much ads and notifications, making it tiredsome.

Palmpay has been one of the best fintech companies in Nigeria. For over 2years of using Palmpay, I have experienced exceptional services l, however there's need to minimise notifications.

4
Date of experience: Mar 06, 2025
Best money saving platform

Palmpay auto spend and save plus cashbox is the best have seen so far.. It has helped me alot.. I love Palmpay ♥️

4
Date of experience: Sep 20, 2024
If palmpay should be the only loan app in Nigeria,I would rather not take a loan

I like palmpay as a means of banking,but I dislike them with passion in terms of loaning.
They're far below easemoni loan, because of a day loan due,they began to threaten and disturb my peace.

1
Date of experience: Jun 17, 2025
If palmpay should be the only loan app in Nigeria,I would rather not take a loan
High interest rate

Palmpay is a good banking app... But the problem I'm having with them is their high loan interest rate and the interest they add on their flexi when it due.. They should review it and reduce the interest

3
Date of experience: Jan 06, 2024
High Flexi Intrest

Palmpay needs to work on the amount of interest they add on flexi pay when it pass due date... The interest they add per day is high. They should review it

3
Date of experience: Jul 08, 2024
High loan Intrest

I love Palmpay. Buh their loan rate is very high... They need to work on it and reduce it a little bit...

3
Date of experience: Jul 11, 2024
Reliable for Quick Loans, but too many notifications.

I’ve been using PalmPay for about 10 months now, mainly for airtime top-ups, transfers, and occasionally taking small loans. The app interface is clean and very user-friendly. I especially like the cashback rewards and zero transfer fees.
However, while the loan process is fast and convenient (approval usually takes just a few minutes), the interest rates can be a bit high if you delay payment. I once paid a few days late and the penalty added up quickly. Their reminders are very aggressive too, I get multiple daily notifications and even calls, even when I'm not owing. Customer service via the in-app chat is okay, although sometimes responses take hours. Despite that, the app is very reliable and hasn’t crashed or glitched during any transaction.

4
Date of experience: Jun 13, 2025

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